We going to share our knowledge and expertise on how to blog and enhance your online presence. Register to know more

http://bitly.com/regsecretschoolblog

This is a an apps to tweet your message from tweetdeck to twitter and facebook. Just installed it and playing around. Safe time to sync ur tweeter and facebook. Works in Mac and PC.

http://www.tweetdeck.com/beta/

Below are the list of interface that can be a good reference for content display.

a. Straight Forward
- A straight forward FAQ consist of Question and Answer.
- Use a different size & color to differentiate the question and answer

http://www.apple.com/getamac/faq/

b. Too many things to asked
- If you have a lot of questions and wanted to display in a page, you should use the java dropdown where when you mouseover the question, the answer will be displayed.

http://www.facebook.com/press/faq.php

c. Grouping
- You should rearrange the content into groups and create the quick jump menu for the group via pull down menu or hypertext links.

http://europe.nokia.com/A4144974

d. Popular/Top FAQ
- In some website, they highlighted the most popular FAQ for quick access

http://europe.nokia.com/A4144973

e. Back to top button
- You have to put the back to top button especially in a long, one page FAQ

http://www.maybank2u.com.my/site_functions/faq/onlinebank.shtml

f. Content segregation
- Use line to segregate long answer for a better reading

http://hollylisle.com/fm/Articles/faqs1.html

i. Related content
- Put hypertext link if the content is co-related with another content

 http://mail.google.com/support/bin/answer.py?hl=en&answer=7403

h. What’s next after the list of FAQ
- Guide user attention to contact admin / webmaster for more enquiries or unlisted FAQ

That’s all for this week. Now you can FAQ yourself. :p

MORE REFERENCES

Ikea
http://www.ikea.com/ms/en_AU/customer_service/faq/faq.html#0000 

View Pictures of Rejuvenate02, originally uploaded by secretlabmedia.

Dude and dudenis of secretlab went to Siggraph Singapore, for a rejuvenate session aka company trip.

Date : 11-13 Dec 2008
Location : Singapore

Wake up from sleep mode – Auto Poweron & Shutdown allows you to wake up your computer from sleep mode (s3 standby) at specified time.

Task Schedule – Auto Poweron & Shutdown allows you to open files, play sounds, run programs, close programs, open website, show messages, standby/hibernate, shutdown/reboot, etc. at any specified time.

Auto Shutdown – This is a feature of Auto Poweron & Shutdown that you may find useful. It allows your computer to auto-shutdown at specified time.

Keyboard/Mouse Macro – Record to scripts and playback that you type with the keyboard and move and click with the mouse, a useful feature for such as TV record, supports Windows Vista 64bit.

Auto Poweron & Shutdown is an easy to use application that allows you to control your computer resume from power-off state (hibernation) or wake up from sleep mode (stand by).

With Auto Poweron & Shutdown, you can have more fun in your life. Wake up every morning at the sound of your own favorite music. Go to your office to find that your computer has already been turned on for you. And when you leave to go home, the program helps you close the computer so it doesn’t wear off…

http://www.lifsoft.com/buynow.html

2. PA’s are secretaries that move around and that act like co-bosses to u. If a PA works on a play set they will sometime shave a clip board, write the bad and good things then correct it by saying it out loud to the actors..

3. A Personal Assistant runs errands and makes things happen, travels and does a secretary’s job when on the road, a Secretary types letters, takes notes and deals with office type stuff

4. A secretary would normaly be involved with admin type work typing, mailing, filing etc and answer the phone , where as a PA would manage the line managers activities to free up their resource. For example prepair meetings, make plans and update schedules etc.

5. Originally the difference was that a secretary could be anything from someone who took telephone messages, files and did the typing to someone who organised everything, but also could, and often did, work for more than one manager.

A PA would work only for one person and tended to arrange everything for their boss (usually an executive) – meetings, dentist appointments, haircuts – you name it!

Mind you – I have been a secretary to 4 managers but worked as a PA for one of them (who was an executive) so often the difference is what the “preferred title” is in the company you are working for and the salary that is paid (PAs command higher salaries).

6. Salary usually.

7. I don’t think there is a great difference.Probably in these days of advanced technology somewhere along the line someone thought the title of Personal Assistant sounded more professional.

We reject the use of abusive positioning techniques that can generate misleading indicators.

1. URL naming

Each institution should choose a unique institutional domain that can be used by all the websites of the institution.

It is very important to avoid changing the institutional domain as it can generate confusion and it has a devastating effect on the visibility values.

The alternative or mirror domains should be disregarded even when they redirection to the preferred one.

Use of well known acronyms is correct but the institution should consider including descriptive word, like the name of the city, in the domain name.

2. Contents: Create

A large web presence is made possible only with the effort of a large group of authors. The best way to do that is allowing a large proportion of staff, researchers or graduate students to be potential authors.

A distributed system of authoring can be operative at several levels:

Central organisation can be responsible of the design guidelines and institutional information

Libraries, documentation centres and similar services can be responsible of large databases, including bibliographic ones but also large repositories (thesis, pre-prints, and reports)

Individual persons or teams should maintain their own websites, enriching them with self archiving practices.

Hosting external resources can be interesting for third parties and increase the visibility: Conference websites, software repositories, scientific societies and their publications, especially electronic journals.

3. Contents: Convert

Important resources are available in non electronic format that can be converted to web pages easily. Most of the universities have a long record of activities that can be published in historical web sites.

Other resources are also candidate for conversion, including past activities reports or pictures collections.

4. Interlinking

The Web is a hipertextual corpus with links connecting pages. If your contents are not known (bad design, limited information, or minority language), the size is scarce or they have low quality, the site probably will receive few links from other sites.

Measuring and classifying the links from others can be insightful. You should expect links from your “natural” partners: Institutions from your locality or region, web directories from similar organisations, portals covering your topics, colleagues or partners personal pages. Your pages should make an impact in your common language community.

Check for the orphaned pages, i.e. pages not linked from another.

5. Language, especially English

The Web audience is truly global, so you should not think locally. Language versions, especially in English, are mandatory not only for the main pages, but for selected sections and specially from scientific documents.

6. Rich and media files

Although html is the standard format of web pages, sometimes it is better to use rich file formats like Adobe Acrobat pdf or MS Word doc as they allow a better distribution of documents. PostScript is a popular format in certain areas (physics, engineering, mathematics) but it can be difficult to open, so it is recommended to provide an alternative version in pdf format.

Bandwidth is growing exponentially, so it is a good investment to archive all media materials produced in web repositories. Collections of videos, interviews, presentations, animated graphs, and even digital pictures could be very useful in the long term.

7. Search engine friendly designs

Avoid cumbersome navigation menus based on Flash, Java or JavaScript that can block the robot access. Deep nested directories or complex interlinking can block robots too.

Databases and even highly dynamic pages can be invisible for some search engines, so use directories or static pages instead or as an option.

8. Popularity and statistics

Number of visits is important, but it as much as important to monitor their origin, distribution and the causes why they reach your web sites. Most of the current log analysers offer a great diversity of tables and graphs showing relevant demographic and geographic data, but make sure there is an option to show the referrers, the web pages from which the visit arrives or the search term or phrase used if the visit came from a search engine.

Most popular pages or directories are also relevant.

9. Archiving and persistence

To maintain a copy of old or outdated material in the site should be mandatory. Sometimes relevant information is lost when the site is redesigned or simply updated and there is no way to recover easily the vanished pages.

10. Standards for enriching sites

The use of meaningful titles and descriptive metatags can increase the visibility of the pages. There are some standards like Dublin Core that can be used to add authoring info, keywords and other data about the web sites.