Below are the list of interface that can be a good reference for content display.

a. Straight Forward
- A straight forward FAQ consist of Question and Answer.
- Use a different size & color to differentiate the question and answer

http://www.apple.com/getamac/faq/

b. Too many things to asked
- If you have a lot of questions and wanted to display in a page, you should use the java dropdown where when you mouseover the question, the answer will be displayed.

http://www.facebook.com/press/faq.php

c. Grouping
- You should rearrange the content into groups and create the quick jump menu for the group via pull down menu or hypertext links.

http://europe.nokia.com/A4144974

d. Popular/Top FAQ
- In some website, they highlighted the most popular FAQ for quick access

http://europe.nokia.com/A4144973

e. Back to top button
- You have to put the back to top button especially in a long, one page FAQ

http://www.maybank2u.com.my/site_functions/faq/onlinebank.shtml

f. Content segregation
- Use line to segregate long answer for a better reading

http://hollylisle.com/fm/Articles/faqs1.html

i. Related content
- Put hypertext link if the content is co-related with another content

 http://mail.google.com/support/bin/answer.py?hl=en&answer=7403

h. What’s next after the list of FAQ
- Guide user attention to contact admin / webmaster for more enquiries or unlisted FAQ

That’s all for this week. Now you can FAQ yourself. :p

MORE REFERENCES

Ikea
http://www.ikea.com/ms/en_AU/customer_service/faq/faq.html#0000 

Click on the link, download the installer and enjoy chatting face to face. No more typing. If you are mac user, make sure you click only on the packaging box because the google talk icon (on the left ) is the uninstall software. 

Upon finish the installation process, you will be directed to the gmail web to login. Then, confirm the video chat settings.

Last, enjoy video chat in handsome mode. Good luck!

Above is the video chat testing with my wify. Please note that the picture above is one of her student’s self portrait artwork. We want to check whether the video is clear or not especially when it comes to document / printing artworks video discussion.

:p

More info
http://mail.google.com/videochat/?hl=en 

We reject the use of abusive positioning techniques that can generate misleading indicators.

1. URL naming

Each institution should choose a unique institutional domain that can be used by all the websites of the institution.

It is very important to avoid changing the institutional domain as it can generate confusion and it has a devastating effect on the visibility values.

The alternative or mirror domains should be disregarded even when they redirection to the preferred one.

Use of well known acronyms is correct but the institution should consider including descriptive word, like the name of the city, in the domain name.

2. Contents: Create

A large web presence is made possible only with the effort of a large group of authors. The best way to do that is allowing a large proportion of staff, researchers or graduate students to be potential authors.

A distributed system of authoring can be operative at several levels:

Central organisation can be responsible of the design guidelines and institutional information

Libraries, documentation centres and similar services can be responsible of large databases, including bibliographic ones but also large repositories (thesis, pre-prints, and reports)

Individual persons or teams should maintain their own websites, enriching them with self archiving practices.

Hosting external resources can be interesting for third parties and increase the visibility: Conference websites, software repositories, scientific societies and their publications, especially electronic journals.

3. Contents: Convert

Important resources are available in non electronic format that can be converted to web pages easily. Most of the universities have a long record of activities that can be published in historical web sites.

Other resources are also candidate for conversion, including past activities reports or pictures collections.

4. Interlinking

The Web is a hipertextual corpus with links connecting pages. If your contents are not known (bad design, limited information, or minority language), the size is scarce or they have low quality, the site probably will receive few links from other sites.

Measuring and classifying the links from others can be insightful. You should expect links from your “natural” partners: Institutions from your locality or region, web directories from similar organisations, portals covering your topics, colleagues or partners personal pages. Your pages should make an impact in your common language community.

Check for the orphaned pages, i.e. pages not linked from another.

5. Language, especially English

The Web audience is truly global, so you should not think locally. Language versions, especially in English, are mandatory not only for the main pages, but for selected sections and specially from scientific documents.

6. Rich and media files

Although html is the standard format of web pages, sometimes it is better to use rich file formats like Adobe Acrobat pdf or MS Word doc as they allow a better distribution of documents. PostScript is a popular format in certain areas (physics, engineering, mathematics) but it can be difficult to open, so it is recommended to provide an alternative version in pdf format.

Bandwidth is growing exponentially, so it is a good investment to archive all media materials produced in web repositories. Collections of videos, interviews, presentations, animated graphs, and even digital pictures could be very useful in the long term.

7. Search engine friendly designs

Avoid cumbersome navigation menus based on Flash, Java or JavaScript that can block the robot access. Deep nested directories or complex interlinking can block robots too.

Databases and even highly dynamic pages can be invisible for some search engines, so use directories or static pages instead or as an option.

8. Popularity and statistics

Number of visits is important, but it as much as important to monitor their origin, distribution and the causes why they reach your web sites. Most of the current log analysers offer a great diversity of tables and graphs showing relevant demographic and geographic data, but make sure there is an option to show the referrers, the web pages from which the visit arrives or the search term or phrase used if the visit came from a search engine.

Most popular pages or directories are also relevant.

9. Archiving and persistence

To maintain a copy of old or outdated material in the site should be mandatory. Sometimes relevant information is lost when the site is redesigned or simply updated and there is no way to recover easily the vanished pages.

10. Standards for enriching sites

The use of meaningful titles and descriptive metatags can increase the visibility of the pages. There are some standards like Dublin Core that can be used to add authoring info, keywords and other data about the web sites.

I bet people will accuse you insane if you propose to have a car that build from cloth. BMW did, and they have proved that they are totally insane in a genius way. The derived the prototype from the “flexible” context of questions, “What if a car can change an adapt to the environment? Says like you only need a headlamp on night but not in the day time. So how does this car reflect with this flexi environment?”

The BMW GINA prototype is so full of emotions. I mean it’s like you seeing a living things. The car can hide its headlamp, change the structure of the chassis base on your speed, on and of your spoiler and I think they only has showed us a little glance of future.

The reconstruction of thinking method is one of what we can have from them if can’t have the BMW Gina at all in this life. I think this is one of the example of becoming minority theory. Like, if all people design cars from metal, we design car from cloth.

Then look at the result. Like a wise man says, “if you choose the path that nobody choose, you will of course enjoy the fruits that nobody can enjoy”